The bot no longer has an item I want/doesn't have enough pure to complete the trade.

It sometimes does happen that one or multiple of our bots run out of certain items. If you are experiencing one of our bots being out of stock on certain items (more commonly refined metal/scrap/ref or keys), it is usually enough to wait some time, as our bots make hundreds if not thousands of trades per day - supplies of pure usually get restocked automatically.  If the supply is not back up within a few hours, our staff might take the necessary measures to supply the bots manually - but this is rare.

If you experience this, we are terribly sorry for the inconvenience and we work very hard to minimize the risk of this happening.